Privacy Policy

Last updated: 18 December 2025

CraftAI CV (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

We collect the minimum amount of information required to provide our service.

Information you provide

• Email address – used for account access, communication, and purchase records
• CV content – including text from uploaded CVs or information entered manually
• Job descriptions – used to tailor your CV
• Payment information – processed securely by Stripe (we do not store card details)

Information collected automatically

• Basic usage data (such as page visits, feature usage, and timestamps)
• Technical information (such as browser type and device information)

This data helps us understand how the service is used and improve its performance.

We use your information to:

• Structure and tailor your CV
• Generate previews and downloadable CVs
• Manage tailor credits and downloads
• Process payments
• Provide support and respond to enquiries
• Improve product performance and usability

We do not sell your personal data.

CraftAI CV uses AI models provided by OpenAI to help structure and tailor CV content.

Before AI processing:

• Personal data is minimised where possible
• AI requests are used solely to generate CV content for you

Your data is not used to train AI models.

We use trusted third-party services to operate CraftAI CV:

• Supabase – database, authentication, and user records
• OpenAI – AI-powered CV structuring and tailoring
• Stripe – secure payment processing
• Railway – application hosting and infrastructure

These providers only process data as required to deliver their services and are contractually obligated to protect your information.

At this time, most CV data is stored locally in your browser on your device. This allows you to edit, preview, and tailor your CV without permanently storing full CV content on our servers.

In some cases, limited CV data may be processed temporarily on our servers to generate previews, downloads, or AI-powered tailoring. This data is retained only as long as necessary to provide the requested service.

Usage and account-related data (such as email address, tailor credits, and download records) is stored securely to support core functionality.

You may request deletion of your account-related data at any time.

If you are located in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise your rights, contact us using the details below.

CraftAI CV uses limited cookies or similar technologies required for basic site functionality and performance. We do not use advertising or invasive tracking cookies at this time.

We implement appropriate technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: support@craftaicv.com
Service: CraftAI CV